Business Continuity and Risk Management Essentials of Organizational Resilience Citation

Abstract

Business continuity management is both the main indicator of organizational resilience enhancement and the primary representation of corporate social responsibility. Emphasis has been placed on business participation in the emergency management process and business continuity planning, but little is understood about the factors influencing changes in business continuity management during the development of government–business collaboration for emergency preparedness. This study examined the influence of information cost (including information use, development opportunity, and cost saving) and organization capacity on business continuity management. The results indicated that business planning information increased sales opportunities through the use of certain technologies and reduced the cost of regulation compliance. Organization size influenced firms' changing approaches to business continuity and disaster recovery planning.

Keywords

  • Disaster recovery planning
  • Corporate social responsibility
  • Business risk management
  • Business-government relations

References

  • Akgün, A.E., Keskin, H.: Organisational resilience capacity and firm product innovativeness and performance. Int. J. Prod. Res. 52(23), 6918–6937 (2014)

    CrossRef  Google Scholar

  • Alesi, P.: Building enterprise-wide resilience by integrating business continuity capability into day-to-day business culture and technology. J. Bus. Contin. Emer. Plan. 2(3), 214–220 (2008)

    Google Scholar

  • Aspasia, V., Ourania, N.: Social media adoption and managers' perceptions. Int. J. Strategic Innovative Market. 1(2), 61–63 (2014)

    Google Scholar

  • Bailey, P.D., Haq, G., Gouldson, A.: Mind the gap! comparing ex ante and ex post assessments of the costs of complying with environmental regulation. Eur. Environ. 12(5), 245–256 (2002)

    CrossRef  Google Scholar

  • Brockman, B.K., Jones, M.A., Becherer, R.C.: Customer orientation and performance in small firms: examining the moderating influence of risk-taking, innovativeness, and opportunity focus. J. Small Bus. Manag. 50(3), 429–446 (2012)

    CrossRef  Google Scholar

  • Carpenter, M.A., Pollock, T.G., Leary, M.M.: Testing a model of reasoned risk-taking: governance, the experience of principals and agents, and global strategy in high-technology IPO firms. Strateg. Manag. J. 24(9), 803–820 (2003)

    CrossRef  Google Scholar

  • Castillo, C.: Disaster preparedness and business continuity planning at Boeing: an integrated model. J. Facil. Manag. 3(1), 8–26 (2004)

    CrossRef  Google Scholar

  • Duchek, S.: Organizational resilience: a capability-based conceptualization. Bus. Res. 13(1), 215–246 (2019). https://doi.org/10.1007/s40685-019-0085-7

    CrossRef  Google Scholar

  • Dushie, D.Y.: Business continuity planning: an empirical study of factors that hinder effective disaster preparedness of businesses. J. Econ. Sustain. Dev. 5(27), 185–191 (2014)

    Google Scholar

  • Ee, H.: Business continuity 2014: from traditional to integrated business continuity management. J. Bus. Contin. Emer. Plan. 8(2), 102–105 (2014)

    Google Scholar

  • Epstein, B., Khan, D.C.: Application impact analysis: a risk-based approach to business continuity and disaster recovery. J. Bus. Contin. Emer. Plan. 7(3), 230–237 (2014)

    Google Scholar

  • Fiegenbaum, A., Thomas, H.: Strategie risk and competitive advantage: an integrative perspective. Eur. Manag. Rev. 1(1), 84–95 (2004)

    CrossRef  Google Scholar

  • Gibb, F., Buchanan, S.: A framework for business continuity management. Int. J. Inf. Manag. 26(2), 128–141 (2006)

    CrossRef  Google Scholar

  • Hatton, T., Grimshaw, E., Vargo, J., Seville, E.: Lessons from disaster: Creating a business continuity plan that really works. J. Bus. Contin. Emer. Plan. 10(1), 84–92 (2016)

    Google Scholar

  • Herbane, B.: The evolution of business continuity management: a historical review of practices and drivers. Bus. Hist. 52(6), 978–1002 (2010)

    CrossRef  Google Scholar

  • Jain, P., Pasman, H.J., Mannan, M.S.: Process system resilience: from risk management to business continuity and sustainability. Int. J. Bus. Continuity Risk Manag. 10(1), 47–66 (2020)

    CrossRef  Google Scholar

  • Jung, K., Andrew, S.A., Wu, W.N.: Illuminating the in-house provision of emergency services: a test of organizational capacity hypotheses. Int. Rev. Public Adm. 19(3), 238–251 (2014)

    Google Scholar

  • Kitching, J., Hart, M., Wilson, N.: Burden or benefit? Regulation as a dynamic influence on small business performance. Int. Small Bus. J. 33(2), 130–147 (2015)

    CrossRef  Google Scholar

  • Lengnick-Hall, C.A., Beck, T.E., Lengnick-Hall, M.L.: Developing a capacity for organizational resilience through strategic human resource management. Human resource management review, 21(3), 243-255 (2011)

    Google Scholar

  • Lee, G., Kwak, Y.H.: An open government maturity model for social media-based public engagement. Gov. Inf. Q. 29(4), 492–503 (2012)

    CrossRef  Google Scholar

  • Niemimaa, M., Järveläinen, J., Heikkilä, M., Heikkilä, J.: Business continuity of business models: evaluating the resilience of business models for contingencies. Int. J. Inf. Manage. 49, 208–216 (2019)

    CrossRef  Google Scholar

  • Orlando, J.: BEST PRACTICES: business continuity planning for distance education. J. Contin. High. Educ. 55(2), 23–29 (2007)

    MathSciNet  CrossRef  Google Scholar

  • Patzelt, H., Shepherd, D.A.: Recognizing opportunities for sustainable development. Entrep. Theory Pract. 35(4), 631–652 (2011)

    CrossRef  Google Scholar

  • Pennington-Gray, L., Thapa, B., Kaplanidou, K., Cahyanto, I., McLaughlin, E.: Crisis planning and preparedness in the United States tourism industry. Cornell Hospitality Q. 52(3), 312–320 (2011)

    CrossRef  Google Scholar

  • Prayag, G., Spector, S., Orchiston, C., Chowdhury, M.: Psychological resilience, organizational resilience and life satisfaction in tourism firms: insights from the Canterbury earthquakes. Curr. Issue Tour. 23(10), 1216–1233 (2020)

    CrossRef  Google Scholar

  • Queensland Government (2013). Customer Impact Survey 2013 [Data file]. Available from Survey Data Archive, Queensland Government. https://data.qld.gov.au/dataset/2934669f-1b40-43c1-832d-3c1528ca6974

  • Rezaei Soufi, H., Torabi, S.A., Sahebjamnia, N.: Developing a novel quantitative framework for business continuity planning. Int. J. Prod. Res. 57(3), 779–800 (2019)

    CrossRef  Google Scholar

  • Runyan, R.C.: Small business in the face of crisis: identifying barriers to recovery from a natural disaster 1. J. Contingencies Crisis Manag. 14(1), 12–26 (2006)

    CrossRef  Google Scholar

  • Sahebjamnia, N., Torabi, S.A., Mansouri, S.A.: Integrated business continuity and disaster recovery planning: towards organizational resilience. Eur. J. Oper. Res. 242(1), 261–273 (2015)

    MathSciNet  CrossRef  Google Scholar

  • Smith, D., Shea, M., Wu, W.N.: Collaborative resource sharing between public and school libraries. Interlending Document Supply 42(4), 159–164 (2014)

    CrossRef  Google Scholar

  • Torabi, S.A., Giahi, R., Sahebjamnia, N.: An enhanced risk assessment framework for business continuity management systems. Saf. Sci. 89, 201–218 (2016)

    CrossRef  Google Scholar

  • Wang, C.W., Chiu, C., Wu, W.N., Lin, C.J.: Impact of rollover risk and corporate policy on extreme risk in the taiwanese manufacturing industry. Rev. Pac. Basin Financ. Mark. Policies 20(03), 1750019 (2017)

    CrossRef  Google Scholar

  • Wong, W.N.Z.: The strategic skills of business continuity managers: putting business continuity management into corporate long-term planning. J. Bus. Contin. Emer. Plan. 4(1), 62–68 (2009)

    MathSciNet  Google Scholar

  • Wu, W.N., Chang, S.M., Collins, B.K.: Mobilizing voluntary organizations in Taiwanese emergency response: citizen engagement and local fire branch heads. J. Contemp. East. Asia 14(2), 45–55 (2015)

    CrossRef  Google Scholar

  • Wu, W.-N.: Features of smart city services in the local government context: a case study of San Francisco 311 system. In: Nah, F.-H., Siau, K. (eds.) HCII 2020. LNCS, vol. 12204, pp. 216–227. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-50341-3_17

    CrossRef  Google Scholar

Download references

Author information

Authors and Affiliations

Corresponding author

Correspondence to Wei-Ning Wu .

Editor information

Editors and Affiliations

Copyright information

© 2021 Springer Nature Switzerland AG

About this paper

Verify currency and authenticity via CrossMark

Cite this paper

Wu, WN. (2021). Organizational Resilience: Examining the Influence of Information Cost and Organizational Capacity on Business Continuity Management. In: Nah, F.FH., Siau, K. (eds) HCI in Business, Government and Organizations. HCII 2021. Lecture Notes in Computer Science(), vol 12783. Springer, Cham. https://doi.org/10.1007/978-3-030-77750-0_28

Download citation

  • .RIS
  • .ENW
  • .BIB
  • DOI : https://doi.org/10.1007/978-3-030-77750-0_28

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-77749-4

  • Online ISBN: 978-3-030-77750-0

  • eBook Packages: Computer Science Computer Science (R0)

butlersustrian98.blogspot.com

Source: https://link.springer.com/chapter/10.1007/978-3-030-77750-0_28

0 Response to "Business Continuity and Risk Management Essentials of Organizational Resilience Citation"

Post a Comment

Iklan Atas Artikel

Iklan Tengah Artikel 1

Iklan Tengah Artikel 2

Iklan Bawah Artikel